Onsite Service Calls
For onsite maintenance, troubleshooting, diagnostics, system updates, and repairs. Service Calls are billed on an hourly basis with a 2-hour minimum and are scheduled based on availability.
After-Hours & Weekend Phone Support
When you need fast access to technical support after normal business hours and on weekends, you can use our portal to schedule immediate help over the phone with a guaranteed response time of under 10 minutes.
If your system needs are more demanding and a Service Level Agreement is what you are after, then a Ridge AV Support Program is your answer. These programs are budget-friendly, guarantee response times, and include highly useable features that keep your system at peak performance. Flat fee per year.
Customizable training sessions are open to any number of attendees. Training Sessions are split between an overview of the system and hands-on training. Quoted per session.